Service Autopilot Review - Recurring Service Business CRM 2025
Service Autopilot Review - Complete Analysis
Overview
Website: serviceautopilot.com
Best For: Recurring service businesses (lawn care, landscaping, cleaning)
Starting Price: $47-79/month for base version (solo user)
Users: 3,400+ customers in the US (as of 2019)
API Available: ✅ Yes (API access with Zapier integration)
What is Service Autopilot?
Service Autopilot is a specialized field service CRM focusing on green industries: lawn care, landscaping, cleaning, snow removal, and similar recurring service businesses. It provides an end-to-end solution to automate scheduling, routing, billing, and customer management for recurring service operations. Known for its robust automations and marketing features, Service Autopilot is now part of the EverCommerce (Clearent/Xplor) family alongside FieldEdge. The platform is ideal for businesses looking to streamline and automate operations as they grow, with many users in the 1–50 employee range.
Pricing Plans
Starter
Solo user
Basic scheduling & billing
Standard
Multi-user access
Route optimization & automations
Advanced
Large teams
Enterprise features & support
Advanced automations, client portal, and additional features available on higher tiers. Pricing customized for larger teams.
Key Features
🗓️ Recurring Job Scheduling
Advanced scheduling system designed specifically for recurring service routes
🗺️ Route Optimization
Intelligent route planning to minimize drive time and maximize efficiency
🤖 Automations Engine
Powerful automation system for marketing, billing, and customer communications
💰 Batch Billing
Automated invoicing for recurring services with batch processing capabilities
📱 Mobile Apps
Separate mobile apps optimized for crew members and business owners
📧 Marketing Campaigns
Integrated email and postcard marketing tools for customer retention
🤖 Advanced Automations
Service Autopilot's Automations engine is one of its standout features, allowing complex if-this-then-that workflows without needing engineering resources. This helps businesses scale operations efficiently.
📅 Scheduling Automations
Automatically schedule recurring services based on weather, season, or custom rules
💌 Customer Communications
Send automated reminders, follow-ups, and marketing messages based on triggers
💳 Billing Workflows
Automate invoice generation, payment reminders, and collection processes
✅ Pros
- Excellent for recurring service businesses
- Powerful automations engine
- Advanced route optimization
- Affordable starting price
- Strong marketing automation features
- Good QuickBooks integration
- Specialized for green industry needs
❌ Cons
- Primarily focused on recurring services
- Learning curve for automation features
- Interface could be more modern
- Limited for one-time service businesses
- API access may require approval
- Less suitable for complex field service needs
Who Should Use Service Autopilot?
Perfect for: Small-to-medium service businesses with recurring maintenance routes, especially lawn care crews, landscaping companies, cleaning services, pest control, and snow removal businesses. Ideal for those looking to streamline and automate operations as they grow.
Not suitable for: One-time service businesses, complex field service operations needing advanced features, or companies that don't have recurring service routes.
Industry Specialization
🌱 Lawn Care
Weekly/bi-weekly lawn maintenance routes with seasonal scheduling
🌿 Landscaping
Recurring maintenance contracts and seasonal service scheduling
🧹 Cleaning Services
Residential and commercial cleaning with recurring appointment management
❄️ Snow Removal
Seasonal contracts with weather-based automation triggers
Run a Recurring Service Business?
See how Service Autopilot can automate your operations and grow your recurring revenue.
Visit Service Autopilot →