WorkWave PestPac Review - Pest Control Industry CRM 2025
WorkWave PestPac Review - Complete Analysis
Overview
Website: pestpac.com
Best For: Pest control companies of all sizes
Starting Price: Custom pricing (~$100-300/month for small firms)
Users: 60% of the largest 100 pest control companies + thousands of smaller firms
API Available: ✅ Yes (Cloud API platform for developers)
What is WorkWave PestPac?
PestPac (by WorkWave) is the industry's leading software for managing pest control operations. It offers a comprehensive suite to handle scheduling, route planning, customer accounts, billing, and regulatory needs specific to pest services. Trusted by over 60% of the largest 100 pest control companies and thousands of smaller firms as well, PestPac is considered the gold standard in its vertical. WorkWave, PestPac's parent company, serves 8,000+ clients across field service industries, but PestPac is specifically tailored for pest management businesses.
Pricing Structure
⚠️ Custom Pricing Only
PestPac uses quote-based pricing tailored to pest control companies. Estimated ranges:
- Small firms (1-5 users): ~$100-300/month
- Mid-size operations: Custom pricing based on features
- Enterprise packages: For larger pest control chains
- Add-ons: GPS tracking, marketing automation, etc.
Pricing varies by company size and modules needed. Contact PestPac directly for accurate quotes.
Industry-Specific Features
🏠 Pest Control CRM
Customer locations, service history, contracts, and pest-specific record keeping
🗺️ Route Optimization
Advanced routing and scheduling optimized for technician efficiency
📱 Mobile Technician App
Work orders, service schedules, and chemical usage tracking for field staff
💰 Recurring Billing
Automated billing for service plans with integrated payment processing
🧪 Chemical Compliance
Chemical inventory tracking and regulatory compliance management
📊 Pest Control Reporting
Specialized reports for sales, renewals, infestations, and business analytics
🛡️ Regulatory Compliance & Chemical Tracking
PestPac excels in areas critical to pest control businesses, particularly regulatory compliance and chemical management. These features help pest control companies meet industry standards and government regulations.
📋 Chemical Usage Logs
Detailed tracking of chemical applications, quantities, and locations
📄 Regulatory Reporting
Automated generation of required compliance reports for regulatory bodies
📦 Inventory Management
Chemical inventory tracking with usage monitoring and reorder alerts
✅ Pros
- Industry leader with proven track record
- Comprehensive pest control specific features
- Excellent compliance and chemical tracking
- Scales from small to enterprise operations
- Strong route optimization capabilities
- Cloud API available for integrations
- Used by majority of large pest control companies
❌ Cons
- Only suitable for pest control businesses
- Custom pricing makes cost comparison difficult
- Can be complex for very small operations
- Learning curve for new users
- Implementation process can be lengthy
- May be overkill for simple pest control needs
Who Should Use PestPac?
Perfect for: Pest control companies of all sizes, from small 2-3 person outfits to enterprise chains. Particularly suits mid-to-large pest control businesses that require advanced routing, multi-location management, and industry-specific features like regulatory compliance.
Not suitable for: Non-pest control businesses, companies needing general field service features, or very small operations that don't need specialized pest control functionality.
📈 Industry Market Leadership
60%
Of the largest 100 pest control companies use PestPac
8,000+
Total clients served by WorkWave across field service industries
#1
Leading pest control software in the industry
🔗 Integration & API Capabilities
PestPac offers a Cloud API platform for developers to securely access and extend the system. The API allows creating and updating customers, service orders, and other data, enabling integrations with websites, marketing tools, and third-party applications.
Run a Pest Control Business?
Discover why industry leaders choose PestPac for their pest control operations.
Visit PestPac →