Housecall Pro Review - Field Service Management Software 2025
Housecall Pro Review - Complete Analysis
Overview
Website: housecallpro.com
Best For: Small to mid-sized growing contractors
Starting Price: $65/month (Start plan, 1 user)
Users: 45,000+ home service companies in the U.S.
API Available: ✅ Yes (Public API and webhooks)
What is Housecall Pro?
Housecall Pro offers an intuitive mobile and web app that allows service professionals to manage appointments, dispatch jobs, invoice customers, accept payments, and communicate with clients. Designed primarily for small-to-mid-sized field service companies, it's frequently adopted by HVAC, electrical, plumbing, and cleaning services. Housecall Pro's clean UI, app-driven workflow, and growing ecosystem (including financing and customer membership features) make it attractive for businesses aiming to scale operations with limited overhead. With over 45,000 customers in the U.S., it is among the largest SMB-focused CRMs in this sector.
Pricing Plans
Start
1 user included
Basic scheduling & invoicing
Grow
Up to 5 users
Online booking & marketing
Manage
Up to 9 users
Advanced features & reporting
Enterprise "XL" plan available by quote. Annual billing reduces rates.
Key Features
📅 Job Scheduling & Dispatch
Intuitive scheduling with drag-and-drop calendar and automated dispatch notifications
💰 Estimates & Invoices
Professional estimates and invoices with integrated payment processing
🌐 Online Booking
Customer self-service booking portal with real-time availability
📱 Mobile-First Design
Full-featured mobile apps optimized for field technicians
🚗 GPS Fleet Tracking
Real-time technician location tracking and route optimization
💳 Payment Processing
Accept payments on-site with card readers and online payment options
✅ Pros
- Very clean and intuitive user interface
- Strong mobile experience for field teams
- Excellent payment processing integration
- Good customer onboarding and support
- Competitive pricing for feature set
- Regular feature updates and improvements
- Strong online booking capabilities
❌ Cons
- Limited customization options
- Basic inventory management features
- Can get expensive with add-ons
- Some advanced features only on higher plans
- Limited reporting compared to enterprise solutions
- Customer portal could be more robust
Who Should Use Housecall Pro?
Ideal for: Small to mid-sized home service businesses (1-10 employees) looking for a clean, mobile-first solution. Perfect for HVAC, plumbing, electrical, cleaning, and other trade contractors who prioritize ease of use and want integrated payment processing.
Not ideal for: Large enterprises needing extensive customization, businesses requiring advanced inventory management, or companies that need complex reporting and analytics capabilities.
How Does Housecall Pro Compare?
vs. Jobber
Similar target market, but Housecall Pro has stronger payment processing while Jobber has better integrations.
vs. ServiceTitan
ServiceTitan is more comprehensive but significantly more expensive. Housecall Pro is better for smaller operations.
vs. Workiz
Workiz focuses on communication features, while Housecall Pro emphasizes clean UI and payment processing.
Ready to Try Housecall Pro?
See if Housecall Pro is the right fit for your growing home service business.
Visit Housecall Pro →